Blog Appendix D

Management Self Check: Ten Yes or No Questions for Owners

Short answer

A management self check is ten yes or no questions about your goals, numbers, zones, levers, plans, people and forecast. Each No is an empty row, not a failure: it points to the weakest area of your system. Ten Yes answers mean the structure is in place. The loop closes only when the numbers change what you do.

In this article · 8 sections
  1. What a self check measures
  2. The management self check: ten questions
  3. What each No costs
  4. Ten Yes answers are not the finish line
  5. The cost of leaving the Nos for later
  6. What this test does not fix
  7. Two choices tonight
  8. Published research

Andrew was sure his coffee shop ran at a margin of about twenty per cent.

It ran at 9.

That week he was about to hire a second barista and start an advertising campaign. On a number that did not exist.

Nobody lied to him. Sour milk and unsold pastries never showed up in any report, so they never showed up in his head either. He owned the business, worked 65 hours a week, and still did not know where he stood.

Ten honest questions would have caught it. They take ten minutes and a pen.

Each No marks a spot where you're steering by a number that may not exist. The Jirgenson Model gives you the answer: it fills those rows with goals in order, real numbers, zones, levers, a plan and a forecast. It is scientifically proven that the Jirgenson Model works (doi.org/10.5281/zenodo.23964934).

What a self check measures

It is easy to judge your management by how busy you feel. Busy is a feeling. These ten questions ask about things you can point to: a table, a source, a page, a date.

Answer each question Yes or No. No "sort of". No "I know it in my head".

In the Jirgenson Model, a No in the self check is not a failure. It is an empty row: a part of the control loop that does not exist yet, and the place to go next.

The ten questions follow the loop in order. Goals first, then where you are, then the gap, the levers, the plan, the people, the forecast. Each part feeds the next.

The management self check: ten questions

No. Question Part of the loop If No, chapter
1 Does your goal list have no more than nine parameters, each with a number, a unit and a deadline? Goals 1
2 Do you know what you will sacrifice first and what you will defend to the last? Goal order 1
3 Does each parameter have a single data source? State 2
4 Is the state recorded in numbers, without words like "a lot" or "a little"? State 2
5 Have three zones been set for each parameter? Gap 4
6 Are the levers recorded separately from the results? Levers 5
7 Does each goal have a one-page plan that lists the means you will not use? Plan 6
8 Have the people responsible been named and a rhythm of meetings set? People and rhythm 7, 13
9 Is there a forecast in numbers, and someone who looks ahead? Forecast 8, 9
10 Have you checked the three offsets and the outside factors, and planned backwards from the goal? Checks before acting 3, 11, 15

Write your answers down. Then read what each No costs.

What each No costs

Goals: questions 1 and 2

A goal without a number is a wish. Andrew's first list said "growth and joy". He crossed it out and wrote five goals with numbers and deadlines. That took fifteen minutes.

A list without an order is worse. Picture the week after: the supplier raises the price of milk, and Sara asks for another barista on Fridays. Tired, Andrew says yes to both. A month later he runs out of money before he runs out of time. Nobody decided that. Fatigue did.

State: questions 3 and 4

Two sources for one number start a fight. Count revenue one way in the accounts and another at the till, and the argument over which is right eats more energy than the business.

Words instead of numbers hide the truth. "The margin is fine" was 9%. "The reserve is OK" was half a month of expenses. Andrew needed two hours, a bank statement, the till export, a complaints notebook and his calendar to find out.

Gap and levers: questions 5 and 6

Without zones, every number looks equally urgent. Or equally fine. Andrew's first panel had one red row: a cash reserve of 0.5 months against a goal of 2.0. Without the colour, it sat in the list like any other number.

Without levers written apart from results, meetings turn into weather reports. You get ten minutes of "we have to do something". Effort goes into what will not budge. You are left with fatigue instead of a result.

Plan and people: questions 7 and 8

A plan without forbidden means will betray you under pressure. Cheaper beans would have lifted Andrew's margin within a month. They would have cost him customers within six.

A system without names and a rhythm lives in one head. Once Andrew named who looks at what and when, his Monday briefing fell from an hour to fifteen minutes. How that week of setup looks, step by step, is in how to build a management system.

Forecast and checks: questions 9 and 10

No forecast means you meet the future when it arrives. At his old 9% margin, Andrew's reserve reaches two months at month 16. With the plan working, at month 10. Six months of difference, visible only on paper.

No checks before acting means you can chase a goal that cannot exist. Suppose Andrew wants the lowest price on the street and a 15% margin at the same time. The sums say he would need 31% more customers. His room and his baristas can handle no more than 10% more. One goal has to go before any work begins.

Ten Yes answers are not the finish line

If all ten answers are Yes, the structure of the loop is in place. That is a skeleton, not a pulse.

The loop becomes closed when measurement changes your actions, and your actions change the result. A dashboard nobody acts on is decoration. Test it the plain way: name the last decision you changed because a number told you to.

Can't name one? Your loop is open, whatever the score.

The cost of leaving the Nos for later

Every No stays a No until a bad month finds it. Then you fill the empty row in a panic, at night, with no numbers. That is the worst moment to design a system.

Andrew's "twenty per cent" shows the price. He was one hire and one campaign away from running the coffee shop out of money. Within a few months, and nobody would have understood why.

Ten minutes now, or one bad month later. The ten minutes are cheaper.

What this test does not fix

Be clear about what this test is. It diagnoses. It finds the symptom: an empty row. It does not fill the row.

The cause behind most Nos is the same: a part of the loop exists in your head but not on paper. Fixing it for good takes the exact method for each row, and the questions only point to it. Three examples:

  • A No on question 5. Setting thresholds is more than picking colours. Where each line sits, and the order of action when several rows turn red at once, is the red protocol in Chapter 4.
  • A No on question 9. "If nothing changes" against "if the plan works", in numbers and dates, plus who should be at the wheel. That is Chapters 8 and 9.
  • A No on question 10. The three offsets test the goal, the starting point and the outside world before you spend a cent.

One more honest limit. The model does not replace a risk register, legal advice, safety rules or a proper test of cause and effect. The order of your goals is a way to state what you want, not a full decision machine.

Key takeaways

  • Ten Yes or No questions show the weakest area of your management in ten minutes.
  • A No is an empty row, not a failure. Start with the lowest-numbered No.
  • Each No has a price you can count: a hire on a margin that does not exist, six months lost to the goal.
  • Ten Yes answers mean the structure is in place. The loop closes when the numbers change what you do.

Two choices tonight

You have two choices tonight. Keep the ten answers as a feeling, and let the next bad month grade you. Or write them down and circle your first No.

The circle tells you where you are weak. The exact method for each empty row, with thresholds, forecasts and the three offsets, is what turns the circle into a fix.

Test the logic for free: Chapter 1, with the refusal test. Or get the full control system on Kindle, on Amazon. It comes as a book: sixteen chapters, a one-page cheat sheet, and this self check at the back.

Published research

It is scientifically proven that the Jirgenson Model works. The published experiment, its record and its data:

Steer, Don't Guess by Martin Jirgenson, book cover

The full chapter, with every calculation, is in the book.

Buy on Amazon

Questions people ask

What is a management self check?

Ten yes or no questions that test whether each part of your control loop exists on paper. They cover goals and their order, one source per number, zones and levers. Then plans, named owners, a forecast and checks before acting.

How do I find the weakest area of my business?

Answer the ten questions honestly and circle the first No. The questions follow the loop in order, so an early gap weakens every part after it.

What should I do after the ten questions?

Fill one empty row at a time, starting with the lowest-numbered No. Then test the loop: name a decision you changed because a number told you to. If you cannot, the structure exists but the loop is still open.

This topic is covered in Appendix D, Self-check: ten questions of Steer, Don't Guess: Setting Priorities, Reading the Numbers and Correcting Course in Business and Life. The numbers in the examples are illustrative; the book states its limits in Appendix G.

Read Chapter 1 free

The Introduction and Chapter 1, with the refusal test, about 9,500 words.

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